Twitter…. Let’s Talk

8 Aug

Dear Twitter:

You were one of the very first social networks I ever signed up to be a part of and that i quickly fell in love with.

You were fast, convenient, and I could send a text message to you for you to post to the internet! It was mind blowing at the time.

You were an innovative company with some fantastic ideas to change the way people communicated across the web.

I spent a good portion of my life trying to become a developer that would work well at Twitter or worst case work with Twitter.

Now I’m not sure who’s bone headed idea it was to place all of these restrictions on your APIs, but you need to take a hard look at what you’re doing, because you’re about to go the way of the dodo.

  1. Developers are your allies and not your enemies. They are developing better and different ways of accessing Twitter.
  2. Some of them have more users of their apps than your native app on Android or IOS.
  3. Your apps are trash. You should know that by now. That’s the reason apps like Tweetbot and Flamingo are amassing massive numbers of users, and you’re struggling to have people use your developed platforms.

Somewhere along your timeline Twitter you forgot what and why people use your service.

Stop restricting your biggest supporters, and improve your products. By choking out the people developing on your platform you’re going to loose a lot of users, and a lot of support from some of your biggest supporters.

Your API changes are a massive mistake and are hurting your community directly.

If you ignore your users and your developers, then don’t expect to be around much longer.

Sincerely.

Andrew Goldenberg